By James Dolan, The Australian (Australia), 2 March 2018 04:22:49A review of some of the most popular Savannah Restaurants in the state of Queensland has found they were not really all that bad, or at least not for most people.
The reviews are available to download from the ABC website and the ABC’s mobile app, the Savills.
The review of Savills restaurants is based on a survey of over 50 people in Queensland, the Australian Capital Territory and Western Australia.
It found the average person in the State of Queensland had just over half the satisfaction of restaurants in other states, but that’s a little lower than the national average of around 63 per cent.
“You could argue that the Saville is just a small part of the dining experience, but I would argue that is probably a fair point,” Ms MacLeod said.
The average Savills customer had just a 13 per cent satisfaction rating compared to the average in other state, Territory and federal jurisdictions, with the lowest ratings for restaurants in Western Australia at 10 per cent and the lowest in the ACT at 11 per cent, she said.
“We’ve seen some pretty negative reviews of Savilles restaurants in the past year or so and it’s been an interesting experience for me to be reading them,” she said, adding that people often wanted to know what people liked and disliked about the restaurants.
“It’s not a perfect product, it’s a product that you can have a lot of different experiences with.”
Ms MacLeod believes a lot more restaurants would benefit from the feedback from people who are looking to take on the Savillies role as consumers, but there is also a perception that restaurants don’t cater to the needs of people.
“The best restaurants, like the best restaurants in Australia, do cater to a very specific audience,” she told the ABC.
“They are catering to people who want to go for a meal, a drink or a snack and then it’s about the quality of the food and the food is delivered, it looks and tastes good, it makes you feel good and it tastes great.”
When you’re looking for a restaurant to go to, it is going to be more likely to cater to people that are seeking a meal or a drink than people that want to spend a meal and are not looking to spend money.
“Ms Stewart, who owns several Savills Restaurants, said her own experiences of the restaurants she has owned and operated have been very positive.”
I think what I’ve done is really come to terms with the fact that the restaurants that I own and operate are not really my thing.
I’m not a foodie,” she laughed.”
My family and I are quite happy with the restaurant that we’ve run and I’m certainly not looking for any more of them.
“There are people that like restaurants that are really good and really good-looking, but those people will only be coming if they’re given a great deal of time and space to do that, not if they can eat the food.”
And I don’t see that happening.
“Ms Ross said she didn’t have a problem with the Savilles customers, but said they needed to be given more time to go out and eat.”
Some people are so keen on having a meal at the Saviles that they’re not really bothered by the wait times or how long it takes to get there, but they don’t really understand how long a wait can be, how much money you’ll have to pay, how long you can expect to wait, and they won’t go and sit down and have a conversation with the waiter,” she explained.”
So, what I would say is, it will take longer for a certain group of people to get a meal than for others.
“Then, we need to have some sort of conversation with those people and try and understand their needs and their needs are not the Savils restaurants, they’re the restaurants.”
The Savills have also launched a ‘Ask Us Anything’ online forum on the ABC to encourage people to ask their Savills Restaurant experience questions.
The ABC understands the forum will be closed on Monday but the company said they were working with local and national restaurants to create the best restaurant experience possible.
“This is a really unique opportunity to get the people who have never tried the Savys Restaurant experience, and also those people who really want to try it, out in the real world to see if they think they’d like to go there,” Ms Ross said.
Ms Stewart said she had a lot to say about the company and the people behind it.
“A lot of people don’t understand what the Savillas is about,” she quipped.
“People think they can just walk into a restaurant and get their food and they’ll be fine, but we’re not here to make people feel that way.”